Late Arrival Policies

Less Than 10

If you call or text to let us know you’re running fewer than 10 minutes behind, please understand that you will have a shortened appointment.

More Than 10

When you know you’re going to be later than 10 minutes, please call or text so your appointment can be rescheduled. Your deposit will be transferred to the new date. 

After 10

If we haven’t heard from you ten minutes into your appointment time, we  consider this a late cancellation and your deposit is forfeit.

Rescheduling Policies

More Than 24

Please call or text to let us know that you cannot keep your appointment. We’re happy to make another appointment and transfer your deposit to the new date.


Because healing energy is not bound by time or space, you may reschedule an in-person session, or choose “in spirit” service. Your deposit will be applied to a group healing to which you will be included as the practitioner “sends” distance Reiki.

Less Than 24

In case of emergency, the practitioner may agree to a new date and transfer your deposit. Non-emergent requests forfeit the deposit, and a new deposit will be required for another appointment.

Cancellation Policies

72 Hours Before

When you contact us with enough time to allow someone else to take your appointment, your deposit will be refunded in full. If you cancel between 72 and 25 hours before your appointment, the practitioner may, at their discretion, refund the deposit.

24 Hours Before

For emergency cancellations, you may choose to receive ‘credit’ toward a future appointment, or you may gift “in spirit” service to a loved one in need. Just share their name and they will be included as the practitioner “sends” distance healing. 

Less Than 24

For non-emergent cancellations, or ‘no-show/no-call’ situations which are considered as late cancellations, your deposit will be  forfeit and a new deposit will be required for a new appointment.


The contents of this website and the nature of the services provided are intended for personal self-improvement and educational purposes only.

These services are not substitutes or replacements for any medical care or mental health counseling; nor under any circumstances do they constitute psychological or medical diagnosis or treatment. 

Charlottesville, Virginia 22901, United States      (702) 763-2738


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